Privacy Policy

About Genesisoft

Genesisoft is a Private Business Corporation (PBC) based in Harare, Zimbabwe, established to deliver reliable and innovative software solutions. We specialise in web development, mobile app development, AI chatbots, and graphic design.

Information We Collect

We collect information to provide better services to our users. This includes:

• Personal information you provide (e.g., name, email address, phone number).
• Information collected automatically (e.g., IP address, browser type, usage data).
• Data from third-party services (e.g., analytics tools).

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services.
• To communicate with you about your projects or enquiries.
• To personalise your experience and deliver relevant content.
• To protect the security and integrity of our services.
• To send marketing communications (you may opt out at any time).

Data Sharing and Disclosure

We do not sell your personal information. We may share it with trusted third-party service providers who assist in delivering our services (e.g., email platforms, analytics providers). These providers are bound by strict data protection agreements.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure.

Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous usage analytics. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@genesisoft.co.zw or +263 78 730 4495.